Vision Imperial Hotel Formerly Excelsior Hotel Downtown Dubai, Dubai
About the Hotel
Vision Imperial Hotel, formerly known as Excelsior Hotel Downtown, is a rebranded four-star hotel situated in Dubai's vibrant Deira district. The hotel combines unique Arabian hospitality with modern amenities, offering guests world-class facilities and services. It is strategically placed near significant historical and cultural sites, such as the Gold and Spice Souks and Dubai Creek. This location provides a gateway for exploring the rich heritage and vibrant life of Dubai.
Location
Located in Deira, the hotel is just a 10-minute drive from Dubai International Airport, ensuring easy access for travelers. Its proximity to major shopping malls, cultural landmarks, and the waterfront promenade makes it an ideal spot for exploring Dubai. The area is also well-connected by public transportation, including the Dubai Metro, facilitating seamless travel throughout the city.
Rooms
The hotel features 139 elegantly designed rooms and suites, catering to both business and leisure travelers. Each room is equipped with contemporary amenities including air conditioning, a mini-bar, flat-screen TV, and complimentary Wi-Fi. The spacious accommodations range from standard rooms to luxurious suites, many of which offer private Jacuzzis and splendid city views.
Eat & Drink
Vision Imperial Hotel boasts nine specialty restaurants and bars, providing diverse culinary experiences. Guests can enjoy everything from authentic local fare to international cuisines at venues like the Metro Sports Bar & Café and the casual Le Café lounge. The blend of dark wood paneling and cozy seating creates an inviting atmosphere for both casual dining and formal gatherings.
Leisure & Business
The hotel provides extensive leisure and business amenities, including a health club, spa, and swimming pool for relaxation. Business travelers can access high-tech conference rooms accommodating up to 100 guests, as well as a spacious ballroom for large events up to 800 guests. Additionally, the hotel features a fully equipped business center and an executive lounge for added convenience.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Adults only
- Baggage storage
- Elevator
- Currency exchange
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Pool tables
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
Spa & Leisure
- Rooftop pool
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Spa & wellness center
- Pedicure
- Manicure
- Facial
- Beauty treatment
- Massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I was thrilled with my stay at this hotel. The rooms were spacious, and I even got a complimentary upgrade, which was a pleasant surprise. The room layout was practical, with specific areas for strollers, luggage, and backpacks, keeping everything organized and maximizing space. The service was exceptional, especially Bassant's warm welcome at the reception. However, there were some complaints about room 705. The location was superb, close to the airport, supermarkets, shopping mall, and metro station, making it very convenient. The dining experience was delightful, with a rooftop buffet offering fresh juices every morning. Overall, a great value for money.
The hotel may be in need of some upgrades and isn't located beachfront, but it's close to shopping areas. The pool was too cold to enjoy fully. The rooms have a tired appearance, potentially part of ongoing renovations. Service is friendly and especially notable staff members like Jakhir offer great assistance. The location is convenient with many amenities nearby, though the neighborhood offers a variety of dining options. The dining selection is decent but could be pricey compared to ordering online.
The hotel is conveniently located just 3 minutes walk to Al Rigga metro station, offering easy access to restaurants, supermarkets, malls, and services. The rooms were initially basic and had an alarm issue, but the staff quickly addressed it. The service was outstanding, especially thanks to the receptionist 'Princess'. The dining experience, however, was not up to expectations. Overall, a good value for money stay in Dubai.
The hotel had dated and quite small rooms with an odd smell but they were neat and clean. Despite the musty/moldy odor and noise from the nearby club, the location was very accessible and easy to reach, close to the metro and a shopping mall. The service, although prompt at simple tasks, lacked customer service skills but made up for it in other areas. The dining, especially the South Indian cuisine, was very good, although not cheap. Overall, the hotel offers a mix of positive and negative aspects.
My stay at the hotel was pleasant overall. The rooms, while clean and tidy, were certainly below the quality I expected from a Holiday Inn. They were quite spacious, suited my 2-night stay, but I would prefer a newer hotel for a longer visit. The service was mostly friendly and positive, making me feel at home. The location, while surrounded by diverse dining options and conveniently close to the metro station, fell short compared to other Holiday Inn Express locations. The dining experience was a mix of fantastic dishes with some disappointments. The facilities were adequate but not exceptional.
My stay at the hotel was pleasant overall. The rooms were clean and quiet, offering a comfortable experience with a spacious bathroom and powerful shower. However, the breakfast area and the breakfast itself left much to be desired, especially with an early start just after 6 in the morning.
Upon check-in, receptionist Princess was very good, and the rooms were clean, in good order, and up to Holiday Inn standards. The service, especially from the FDO Mr Eco, was accommodating and provided excellent customer care. The location is accessible to all city landmarks, but the dining options were limited and slightly costly.
I found the hotel to have different scents, which was very nice. However, there were some issues like the room smelling of cigarettes when we requested a non-smoking room, and the shower handle being broken. The placement of the phone in the bathroom near the bidet was inconvenient as it kept falling.
Spacious rooms facing the street but noisy at night due to parties; friendly service but untrained staff; near traditional attractions but noisy location; practical dining with limited options; adequate facilities.
