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Vision Imperial Hotel Formerly Excelsior Hotel Downtown Dubai, Dubai

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From32US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Al Rigga Street, Dubai, United Arab Emirates, 29499

Vision Imperial Hotel, formerly known as the Excelsior Hotel Downtown, is a four-star property in the vibrant Deira district of Dubai. It offers a unique Arabian hospitality experience complemented by modern amenities. The hotel features a stunning architectural design reminiscent of an opulent cruise ship. Located near iconic attractions like the Gold Souk, Dubai Creek, and the bustling Al Ghurair Mall, it is well-placed for both leisure and business guests.

Location

Vision Imperial Hotel is ideally located a short drive from Dubai International Airport, making it convenient for travelers. The surrounding area is rich with cultural landmarks and shopping destinations, including the famous Spice and Gold Souqs. The hotel's position on the elite Sheikh Zayed Road offers easy access to public transportation options like the Dubai Metro, facilitating seamless exploration of the city's attractions and activities.

Rooms

The hotel boasts 139 tastefully designed rooms and suites, featuring elegant decor and modern furnishings. Each room includes air conditioning, a private Jacuzzi, a mini-bar, color satellite TV, and free wireless internet access. Bathrooms are appointed with marble, offering bathtubs, walk-in showers, and spacious vanity areas designed for comfort and functionality. For guests seeking additional luxury, the spacious suites provide separate bedroom and lounge areas, enhancing the overall stay experience.

Eat & Drink

Vision Imperial Hotel offers a diverse array of dining experiences across its nine specialty restaurants and bars. Guests can enjoy cuisines from around the world, including authentic dishes from India, Syria, Lebanon, and Ethiopia. The hotel features casual dining options such as the Metro Sports Bar & Café, which serves hearty dishes and refreshing cocktails. For formal gatherings or bespoke catering needs, various banquet options are available, ensuring a memorable dining experience.

Leisure & Business

For relaxation, guests can unwind at the health club, swimming pool, or luxurious spa, where treatments are designed to rejuvenate body and mind. The hotel includes a fully equipped business center and high-tech conference rooms capable of accommodating up to 100 attendees. A spacious ballroom, which can host events for up to 800 guests, is also available, making it a prime venue for MICE events and corporate functions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive King Suite
Max:
2 persons
36 m² 
Bed options:
1 King Size Bed
City view
Shower
Bathtub
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Superior Twin Room
Max:
2 persons
28 m² 
Bed options:
2 Single beds
City view
Shower
Bathtub
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Superior King Room
Max:
2 persons
28 m² 
Bed options:
1 King Size Bed
City view
Shower
Bathtub
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Getting around

A list of all available modes of transport

City Center
Dubai4600 ft
Airports
Dubai Creek SPB (DCG) 2.1 mi
Dubai (DXB) 3.5 mi
Train
Union Square Station4000 ft
Baniyas Square Station 1.2 mi
Metro stations
Al Rigga700 ft
Bus
Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Adults only
  • Baggage storage
  • Elevator
  • Currency exchange
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Pool tables

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet

Spa & Leisure

  • Rooftop pool
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Spa & wellness center
  • Pedicure
  • Manicure
  • Facial
  • Beauty treatment
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Al Rigga Street, Dubai, United Arab Emirates, 29499
Map view
street view
Al Rigga Street, Dubai, United Arab Emirates, 29499
Nearby
Khubaise Small Mosque
100 ft
Al Rigga St
Juice World
1100 ft
Al Rigga Mosque
1500 ft
Black Cave
1800 ft
Gargash Mosque
1900 ft
Restaurants
Al Safadi
500 ft
Al Rigga Al Rigga Rd Al Muraqqabat
Alsafadi Restaurant
600 ft
Alriqqa Street
Manhattan Restaurant
700 ft
Al Rigga Rd Deira
J5 Cafe
1300 ft
22c Street Al Muraqqabat
Bait Al Mandi Restaurant
1300 ft
Al Muraqqabat Al Muraqqabat Rd 14 Street
Automatic Restaurant & Grill
1400 ft
Al Muraqqabat Al Muraqqabat Rd Al Rigga Road
Al Shami Restaurant
1500 ft
Al Muraqqabat Al Muraqqabat Rd 14 Street
Kabab Erbil Iraqi
1100 ft
73 Al Rigga Rd Al Muraqqabat
Sham Sham
1000 ft
Al Rigga Al Rigga Rd 71 Al Muraqqabat
Rocky's Cafe
1200 ft
Al Muraqqabat Rd
Cancios Restaurant
1700 ft
80 22 C St
Rasoi
1400 ft
Al Muraqqabat Ground Floor Al Muraqqabat Rd

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
friendly staff
spacious rooms
below standard rooms
inconsistent dining quality
7.4/10
Very good
Rooms
7.6
Location
7.9
Service
8.1
Dining
7.1
Guest reviews
7.4/10
based on 9 review
3.5/5 based on 550 review
7.6
7.6/10based on 1705 review
#308 of 597 hotels in Dubai based on Tripadvisor
Mark
United Kingdom, May  2024
8.4/10

I was thrilled with my stay at this hotel. The rooms were spacious, and I even got a complimentary upgrade, which was a pleasant surprise. The room layout was practical, with specific areas for strollers, luggage, and backpacks, keeping everything organized and maximizing space. The service was exceptional, especially Bassant's warm welcome at the reception. However, there were some complaints about room 705. The location was superb, close to the airport, supermarkets, shopping mall, and metro station, making it very convenient. The dining experience was delightful, with a rooftop buffet offering fresh juices every morning. Overall, a great value for money.

Rooms
9.0
The rooms were spacious and appreciated the comp upgrade. The layout allowed for practical storage without cluttering the room.
Service
8.0
The service was very nice and helpful, with a particularly welcoming staff at the reception. Bassant's friendly and helpful demeanor stood out.
Location
9.0
The location was excellent, being near the airport, supermarkets, shopping mall, and metro station. It was in the vibrant 'old' downtown Dubai area with plenty of dining options around.
Dining
8.0
The dining experience was superb, especially enjoying fresh juice every morning at the rooftop buffet.
Facilities
8.0
The hotel offered a variety of facilities, enhancing the overall stay experience.
Frederick
United Kingdom, April  2024
7.2/10

The hotel may be in need of some upgrades and isn't located beachfront, but it's close to shopping areas. The pool was too cold to enjoy fully. The rooms have a tired appearance, potentially part of ongoing renovations. Service is friendly and especially notable staff members like Jakhir offer great assistance. The location is convenient with many amenities nearby, though the neighborhood offers a variety of dining options. The dining selection is decent but could be pricey compared to ordering online.

Rooms
6.0
The rooms are in serious need of repairs and the bathroom needs replacement, appearing tired.
Service
8.0
The service is friendly and the staff, including Jakhir, is very polite and helpful.
Location
9.0
The location is very good with easy access to nearby amenities and public transportation.
Dining
7.0
The dining selection is good but can be costly. Consider ordering online for better value.
Facilities
6.0
The hotel offers various facilities, but the pool was too cold to enjoy.
Stuart
United Kingdom, March  2024
7.8/10

The hotel is conveniently located just 3 minutes walk to Al Rigga metro station, offering easy access to restaurants, supermarkets, malls, and services. The rooms were initially basic and had an alarm issue, but the staff quickly addressed it. The service was outstanding, especially thanks to the receptionist 'Princess'. The dining experience, however, was not up to expectations. Overall, a good value for money stay in Dubai.

Rooms
8.0
Initially had an issue with the alarm in the room, but the staff promptly resolved it. The rooms are very basic.
Service
9.0
The service was exceptional, with the staff going above and beyond to assist guests. 'Princess' at the reception stood out for her exceptional hospitality.
Location
9.0
The location is very good, just a short walk to the metro station, restaurants, supermarkets, and other conveniences.
Dining
6.0
The dining experience was not up to expectations, as the food quality was at a basic level.
Facilities
7.0
Facilities are decent, offering standard amenities for a comfortable stay.
Louis
United Kingdom, February  2024
7.6/10

The hotel had dated and quite small rooms with an odd smell but they were neat and clean. Despite the musty/moldy odor and noise from the nearby club, the location was very accessible and easy to reach, close to the metro and a shopping mall. The service, although prompt at simple tasks, lacked customer service skills but made up for it in other areas. The dining, especially the South Indian cuisine, was very good, although not cheap. Overall, the hotel offers a mix of positive and negative aspects.

Rooms
7.0
The rooms had a very strong musty/moldy smell and were quite small but neat and clean.
Service
6.0
The staff were polite and prompt in basic tasks, but room for improvement in customer service skills.
Location
8.0
The hotel is in a good location, near the red line metro and not far from the airport.
Dining
9.0
The dining experience was very good, especially the South Indian chef's dishes, but not cheap.
Facilities
8.0
The hotel offered various facilities like room service and a Thai food option.
Natalie
United States of America, January  2024
7.0/10

My stay at the hotel was pleasant overall. The rooms, while clean and tidy, were certainly below the quality I expected from a Holiday Inn. They were quite spacious, suited my 2-night stay, but I would prefer a newer hotel for a longer visit. The service was mostly friendly and positive, making me feel at home. The location, while surrounded by diverse dining options and conveniently close to the metro station, fell short compared to other Holiday Inn Express locations. The dining experience was a mix of fantastic dishes with some disappointments. The facilities were adequate but not exceptional.

Rooms
7.0
The room I had on the 6th floor was clean and tidy, but below the usual Holiday Inn standards. It was spacious enough for a short stay.
Service
9.0
The staff, especially Princes, Joyce, Umair, Jaker, and Marvin, were great - friendly and helpful, making my stay feel like home.
Location
6.0
The hotel's location was convenient for dining options and close to the metro station, yet it didn't match the typical EMEA Holiday Inn Express standards.
Dining
7.0
The dining experience had some fantastic options, but there were also disappointments, like the omlette not meeting expectations.
Facilities
6.0
The hotel facilities were functional, meeting basic needs during my stay.
friendly staff
below standard rooms
Jay
United Kingdom, November  2023
8.2/10

My stay at the hotel was pleasant overall. The rooms were clean and quiet, offering a comfortable experience with a spacious bathroom and powerful shower. However, the breakfast area and the breakfast itself left much to be desired, especially with an early start just after 6 in the morning.

Rooms
8.0
I found my room at the Holiday Inn to be clean, quiet, and comfortable, with a generous bathroom and a powerful shower.
Service
9.0
The staff was kind, helpful, and friendly, making my experience quite enjoyable. I also appreciated the various services available, including room service and housekeeping.
Location
8.0
The hotel's location near Dubai International airport was very safe and convenient, with easy access to the Metro, although the distance felt a bit longer on hot days.
Dining
7.0
The dining options were decent, but I felt there could have been more variety considering it's a 4-star hotel. The prices were a bit high, but I found ordering food online to be a more cost-effective option.
Facilities
9.0
The hotel facilities are all good, offering everything I needed for a comfortable stay.
James
United States of America, August  2023
8.0/10

Upon check-in, receptionist Princess was very good, and the rooms were clean, in good order, and up to Holiday Inn standards. The service, especially from the FDO Mr Eco, was accommodating and provided excellent customer care. The location is accessible to all city landmarks, but the dining options were limited and slightly costly.

Rooms
9.0
The rooms were clean, comfortable, and had all modern hotel facilities.
Service
9.0
The staff, especially Mr Eco, provided excellent customer service and always had a smile.
Location
8.0
The hotel is located close to all important city locations and famous landmarks.
Dining
6.0
Apart from the limited dining options, the food was quite expensive, but ordering online was more cost-effective.
Facilities
8.0
The hotel facilities were good and provided the necessary services.
R.
United States of America, July  2023
7.6/10

I found the hotel to have different scents, which was very nice. However, there were some issues like the room smelling of cigarettes when we requested a non-smoking room, and the shower handle being broken. The placement of the phone in the bathroom near the bidet was inconvenient as it kept falling.

Rooms
7.0
Despite the initial cigarette smell and broken shower handle, the rooms had pleasant scents and a hurried feel. The proximity of the phone to the bidet was a small inconvenience.
Service
9.0
The service went above and beyond, making the hotel special and admirable. Staff even accepted my expired ID and always provided excellent customer service with a smile.
Location
8.0
The hotel is easily accessible in the 'old' downtown Dubai, offering a diverse area with great eateries and close proximity to public transport.
Dining
7.0
The dining experience had some highlights like discounted rates at check-in and enjoyable rooftop buffet breakfasts; however, improvements are needed for better value for money.
Facilities
7.0
The facilities were satisfactory, although there is room for improvement.
Terry
United Kingdom, June  2023
6.6/10

Spacious rooms facing the street but noisy at night due to parties; friendly service but untrained staff; near traditional attractions but noisy location; practical dining with limited options; adequate facilities.

Rooms
7.0
The rooms were spacious, but unfortunately, the street view meant it was noisy at night with parties. I did have some issues with noise complaints that were dealt with promptly by the reception.
Service
6.0
The service was friendly but seemed a bit untrained. The staff tried their best but lacked professionalism in handling hotel systems. Despite this, they were accommodating to requests.
Location
6.0
The hotel's location near traditional attractions is appealing to many, but the street noise and proximity to busy areas make it less ideal for a peaceful stay. Merwish in the local area stood out for excellent handling of situations.
Dining
7.0
Although not lavish, the dining options were practical with a good selection but limited choices. The dining area was small and busy during peak hours.
Facilities
7.0
The hotel offered average facilities that met basic needs but didn't stand out.
spacious rooms
noisy location
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22Nov2024Select date
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Rooms and Guests2 Guest, 1 Room